Privacy & Cookies

In accordance with the new legislation (General Data Protection Regulations  25th May 2018) we are committed to protecting your privacy and will not pass on any details to a third party.  By registering on this website you are giving us permission to hold the details you have entered.

This website sets strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

This website also sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We will use your information to provide our service and to detect and prevent fraud. 

We use your contact details to communicate with you and to complete transactions ie. For couriers to deliver goods.

We only collect information that is necessary to provide you with a service, or as is required by law.

Your details are stored in a physically secure environment. 

You are entitled to request details of personal information which we hold about you under the Data Protection Act 1998. You can also correct any errors in the information we hold, or remove your details that may be under our control. This can be facilitated by writing to:

Lavender Ceramics, 2 Dolforgan Lodge, Kerry, Powys, SY16 4NU

If you contact us, we may keep a record of that correspondence.

Payment is by Paypal and/or Stripe and they have their own privacy policy which can be found on their website and Lavender Ceramics does not have access to any card details.